Gala

Gala

makers and handmade

What this is

Gala for makers

Somebody needs a handmade gift for a date six weeks away and asks an assistant who could make one in time.

What already happened

We scanned the same maker's own website in the same minute as the blocked shop page.

Chapters one to six

1. Findability Whether a stranger can tell what you sell and what it costs.
2. Qualifiability Whether they can work out that you can take them.
3. Bookability Whether they can actually get in, without you.
4. Predictability Whether they know what happens once they say yes.
5. Visibility Whether they can see the work while it is happening.
6. Automability Whether the job moves on without somebody remembering.

You can be that one

You can answer all five tonight. They are facts you hold in your hands every day. No marketplace holds them and nobody but you knows them.

You ought to before the season, because gift buying has a deadline and a buyer who cannot find out whether you can make it in time will assume you cannot.

Chapters seven to twelve

7. Memory Whether you hold what you already know about them.
8. Continuity Whether the next visit starts where the last one ended.
9. Reachability Whether you come back to them at the right moment.
10. Countability Whether every job is recorded the same way.
11. Answerability Whether you can ask your own business a question.
12. Learnability Whether the business gets better from its own record.

Counted, not claimed

8 of the twelve read off a published page · 4 in your own voice · 2946 words

What the course asks you

How much do commissions cost?

Chapter one of twelve. Each one ends with an answer written down, in your own words.

The course

$99

The 30-day course