Gala

Gala

veterinary and pet care

What this is

Gala for veterinarians

Eleven at night, a nine-year-old Labrador is limping and will not settle, and the owner asks an assistant who near them can see a dog tonight and what it will cost.

What already happened

An owner asked at eleven at night, an assistant named one practice, and the deciding fact was a fee on that practice's own page.

Chapters one to six

  1. Findability Whether a stranger can tell what you sell and what it costs.
  2. Qualifiability Whether they can work out that you can take them.
  3. Bookability Whether they can actually get in, without you.
  4. Predictability Whether they know what happens once they say yes.
  5. Visibility Whether they can see the work while it is happening.
  6. Automability Whether the job moves on without somebody remembering.

You can be that one

You can be that practice. Not with a new website. With the consult fee and what the same consult costs after hours.

You ought to tonight, because frightened owners decide in minutes and the decision is being made out of whatever is already published.

Chapters seven to twelve

  1. Memory Whether you hold what you already know about them.
  2. Continuity Whether the next visit starts where the last one ended.
  3. Reachability Whether you come back to them at the right moment.
  4. Countability Whether every job is recorded the same way.
  5. Answerability Whether you can ask your own business a question.
  6. Learnability Whether the business gets better from its own record.

Counted, not claimed

0 of the twelve read off a published page · 4 in your own voice · 2356 words

What the course asks you

What is the consult fee, and what does it cost at eleven at night?

Chapter one of twelve. Each one ends with an answer written down, in your own words.

The course

$99

The 30-day course